DELIVER TIMELY & PROACTIVE FIELD SERVICE

Accurately predict and resolve service issues remotely with Internet of Things (IoT).

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INTELLIGENT FIELD SERVICE

Detect service issues remotely and deliver timely, proactive field service using IoT-powered insights.

Deliver proactive service

Ensure consistent and dependable operations by predicting, detecting, and resolving issues before your customers even know there’s a problem.

Uncover customer insights

Use powerful tools to harness data, drive informed decisions, automate processes, and personalize customer engagement across channels.

Enjoy deeper collboration

Dynamics 365 Remote Assist helps you create a work order to outline the onsite work the technician or front line worker needs to perform.

Take on the future

Forward-thinking organizations focus on the future by empowering their people with the right technology to anticipate and prepare for customers’ future wants and needs.

Get better business performance with Dynamics 365

Dynamics 365 can improve the performance of every aspect of your business – from employees and customers to products and operations.